Frequently Asked Questions

How do I set up email using OAuth 2.0 authentication?

SISfm supports two platforms for sending emails which use the OAuth 2.0 protocol for authentication and are DMARC compliant:

• Microsoft Entra (entra.microsoft.com).
• Google Cloud (cloud.google.com).

To use these:

• The SISfm Services web application must be installed.
• SISfm Services settings must be defined.
• The MailMethod setting must be defined as Microsoft or Google.
• Microsoft or Google platform settings must be defined.

How do I create a Microsoft email service for use by SISfm?

1. The email service is configured in Microsoft Entra
2. Create an "Enterprise Application"
   • Note the "Application (client) ID" and "Directory (tenant) ID"
3. Add two "API Permissions" of type "Application"
   • Microsoft Graph - Mail.Send
   • Microsoft Graph - Mail.ReadWrite
4. Add a "Client Secret"
   • Note the "Value"

How do I create a Google email service account for use by SISfm?

1. The email service is configured in Google Cloud
2. Create a "Project"
3. Enable "Gmail API"
4. Create "Credentials"
   • Of type "Service Account"
5. Create a "Private Key" for the "Service Account"
   • Securely save the JSON file
   • From the JSON file, note the values for "type", "private_key" and "client_email"
6. Create an "App" from "OAuth consent screen"
   • Add "Scope" ("https://mail.google.com/" - Gmail API to send and delete emails)

If you need further assistance, please contact IFM Support <support@integratedfm.com.au>.